Latest IDC Ranking Comes on the Heels of Gartner and G2 Leader Designations
UpKeep, the pioneer in Asset Operations Management, was recently positioned as a Leader in IDC’s 2021 MarketScape for Computerized Maintenance Management Systems (CMMS).
UpKeep first caught IDC’s attention in 2019 and was quickly named a Major Player in the CMMS category. Due to UpKeep’s commitment to innovation and belief that technology should make the days, jobs, and lives of technicians easier, the company has gone from Major Player to Leader in only two short years. In that time, UpKeep has grown to over 3,000 customers in 65 countries and launched a 6,000-member-strong community to support and collaborate with maintenance and reliability professionals.
This comes on the heels of recent industry recognition from Gartner and G2. UpKeep was named a 2021 Gartner Peer Insights Customers’ Choice for EAM Software, as well as #1 Leader in CMMS, Asset Management Software, and Asset Tracking Software by G2.
UpKeep’s momentum highlights the market’s appetite for software solutions that not only address maintenance needs but also the needs of reliability and operations teams, which UpKeep has termed Asset Operations Management.
IDC MarketScape is the information and communications technology industry’s leading vendor assessment tool, providing in-depth quantitative and qualitative technology market assessments of information and communications technology vendors for a wide range of technology markets.
In its MarketScape report, IDC outlined three of UpKeep’s major strengths: mobility, user interface, and customer engagement. According to the report (IDC MarketScape: Worldwide SaaS CMMS Application 2021 Vendor Assessment, Doc #US47985421e, August 2021):
- UpKeep’s invested in native mobile development to create consumer-grade user experiences for technicians.
- Customers note UpKeep’s user interface helps drive adoption.
- UpKeep collects feedback continuously and links specific product roadmap items directly to customer suggestions.
- Customers highlighted the support and engagement from UpKeep as one of the top reasons for selecting the vendor.
“It’s no wonder UpKeep has been named an IDC leader within CMMS. They are consistently challenging the status quo to better serve the maintenance community, and we’re thrilled to be their ongoing partner,” said John Fini, National Reliability Manager at Rehrig Pacific.
“Our 3,000+ customers are actively realizing the benefits of a centralized platform for asset operations. As our customers evolve, and we expand into more industries, we are building for the future. This space is changing, and UpKeep is leading the charge for a better collective future. We’re so excited IDC recognizes the impact we are making,” said UpKeep CEO and Founder, Ryan Chan.
About Asset Operations Management
In the last 10 years, several cloud-based vendors have emerged to capture the approximately $4 billion annual global market for CMMS and EAM software. However, none have yet captured meaningful market share or have solved the big problem plaguing asset-intensive industries.
The problem is maintenance teams need a mission-critical solution to run their business and earn a seat at the revenue table, but legacy tools can’t keep up.
UpKeep’s Asset Operations Management solution solves this problem by:
- Employing an ecosystem approach.
- Being intuitive for every technician to use.
- Bridging the gap between maintenance and operations through comprehensive, company-wide analytics.
- Designing purpose-built tools for the maintenance and operations leader.
With Asset Operations Management, UpKeep gives maintenance, operations, and reliability teams the tools and information they need to run efficiently and effectively. This solution allows dynamic, asset-intensive companies to scale, while optimizing the things that matter most like productivity and spend. UpKeep’s market analyst validation from IDC, Gartner, and G2 shows the company is uniquely positioned to tackle the future of maintenance with Asset Operations Management.
Download your free copy of IDC’s 2021 MarketScape for CMMS with commentary on UpKeep. Also, attend our live webinar on Tuesday, September 14th where UpKeep CEO and Founder, Ryan Chan, will discuss why UpKeep was named a Leader in IDC’s 2021 MarketScape and how UpKeep is delivering the future today.
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Upkeep is an Asset Operations Management solution that helps maintenance, reliability, and operations teams efficiently manage the day-to-day maintenance life cycle, optimize asset utilization, and gain insights into real-time performance data.
Mobile-first and designed for a dispersed workforce, UpKeep gives maintenance teams one place to manage inventory, work orders, and budgets while giving technicians convenient and immediate self-help where they work. Reliability teams use UpKeep for asset performance management to measure and optimize long term efficiency of their assets over the assets’ lifetime. Operations teams use real-time performance monitoring to understand critical business metrics through remote condition monitoring using sensors and UpKeep’s Edge platform.
Over 3,000 leading companies including Rehrig Pacific, McCormick, Orangetheory, NatGas, and Constellation use UpKeep to bring together disparate data to empower every technician to be their most productive, wherever they are.
Founded in 2017, UpKeep is backed by $49M in funding from leading investors including YCombinator, Battery Ventures, Insight Partners, and Emergence Capital.
Learn more at Upkeep.com.