The Electrical Apparatus Service Association (EASA) is proud to announce the launch of its new AI- powered assistant, Eddy. The launch of Eddy marks a significant milestone in the evolution of EASA, a 92-year-old trade association that provides engineering support, continuing education, vast technical and business resources, and networking opportunities for 1,700 electromechanical sales and service firms in nearly 70 countries.

Eddy delivers real-time assistance to support EASA members and potential members in navigating EASA’s resources. Eddy has been specifically trained on a wide array of EASA content, which allows him to help find and summarize information quickly, aid with technical and other questions, and point to EASA’s valuable resources.

Key Features of Eddy the AI Assistant:

• Named After an Eddy Current: There’s meaning behind the AI assistant’s name. Eddy currents are loops of electric current induced within conductors by a changing magnetic field—something EASA members run into a lot in electric motors and transformers.
• Specifically Trained on EASA Content: This means Eddy can access files and information that are not widely or publicly available and ensures that the responses are based solely on reliable and authoritative EASA resources, maintaining the integrity and accuracy of the information provided.
• Communicates in Multiple Languages: Eddy communicates in any language commonly represented on the internet. If a member begins a conversation in Spanish, Eddy will respond in Spanish. If a member needs Eddy to translate a response to another language, all the member must do is ask.
• 24/7 Availability: Eddy offers round-the-clock assistance to meet the demands of a global electromechanical industry operating across time zones.

“We are excited to introduce Eddy to members and nonmembers,” said EASA President & CEO Linda Raynes, CAE. “Eddy marks a step forward in how we serve our members – offering instant, 24/7 support and smart access to EASA’s vast technical and business information. Eddy does not replace our technical consulting service, but this tool absolutely augments the support EASA provides. It’s part of our ongoing commitment to embrace innovation and empower our members with information they need when they need it.”

Availability

Eddy is available to all EASA members at easa.com. A version for those who are not EASA members is accessible with limited functionality.

About EASA

The Electrical Apparatus Service Association (EASA) is recognized internationally as the leader in the electromechanical sales, service and repair industry, EASA provides an ongoing flow of industry information and education that helps its 1,700 members in 70 countries enhance their performance and achieve greater levels of success on behalf of their customers. EASA supports its members through its engineering consultation program, industry-specific training, business information, networking activities and exclusive technical resources focused on the sale, service and maintenance of motors, generators, drives, controls, pumps and other electromechanical equipment.