As the world’s leading independent maintenance provider, Sulzer continues to strengthen its support network for rotating equipment, including in South America. Opened in 2012, the Bogota Service Center is fully equipped to repair and maintain all makes of pumps, compressors and steam turbines up to 10 MW.
Sulzer recognizes that modern industrial processes cannot afford unplanned downtime and the company works closely with its customers to develop a detailed, proactive maintenance schedule that aims to minimize lost production time. In addition, for the times when an unforeseen breakdown does occur, Sulzer offers skilled and professional field service teams that can respond very quickly.
In order to deliver comprehensive rotating equipment maintenance solutions, maintenance providers essentially need three attributes: expertise, flexibility and high-quality in-house facilities that are equipped to deliver lasting repairs. Sulzer’s field service engineers are also supported by the skills and expertise of the remanufacturing facilities within the global Sulzer network.
Carlos Narvaez, General Manager at Sulzer Pumps Colombia S.A.S, comments: “The aftermarket support of rotating equipment needs to be of the highest standard in order to ensure the availability and reliability of the equipment. Ideally, all of the necessary work is completed during planned shutdown periods, and this requires precise planning and efficient execution to deliver the project on time.”
The service center in Bogota provides access to all of the repair and remanufacturing facilities in the Sulzer network. This includes precision steam turbine repairs and full scale refurbishment of generators and high voltage motors.
“In recent years we have seen a growing demand for independent technical advice and maintenance services.” concludes Carlos Narvaez. “In response we have created a team of highly skilled diagnostic engineers, supervisors and maintenance engineers that can respond to immediate issues on-site as well as deliver turnkey solutions for planned repairs. Our goal is to provide the best quality and timely service solutions in the industry.”
Carlos Narvaez, the new General Manager for the Colombia operation is leading a continuity plan to increase the business in this region. The Sulzer operation also aims to support projects involving hydrocarbon pipeline retrofits, power plant upgrades and reliability improvement in municipal water treatment plants, utilizing local expertise and the important support of other Sulzer locations such as the engineering team in Houston.