A multitude of operational challenges exist in today’s water infrastructure. To mitigate these challenges while at the same time expanding infrastructure to accommodate new customers, utilities must invest ample time and resources in new solutions. While water utilities continue to seek funding to upgrade, repair and build systems for the future, research and development has moved forward and led to the creation of new technological solutions. This paper examines the problems that impact all potable water distribution systems and outline the steps necessary to implement solutions.