EBARA Fluid Handling is pleased to announce and welcome Robert Hub as Customer Service Manager.
Robert will be responsible for managing the customer service center, inside sales, applications engineering, and aftermarket services as well as further advancement of Fluid Handling’s service programs. Robert will also work closely with sales and marketing to process, develop, and deliver business and product enhancements to provide high-level customer experiences before, during, and after the sale.
Robert brings a wealth of experience and valuable technical knowledge to EBARA Fluid Handling (FHD). His strong background in the municipal, commercial, and industrial markets include International Piping Services Company and Flowserve where he held various positions with increasing responsibilities in technical sales, operations, and overall general management. Most recently he served as Vice President of the Southeast Mechanical Services Division of Houston, TX based global company, TEAM Industrial Services.
“Within these positions, Robert has been directly responsible for facilitating change management, process improvements, and driving customer acquisitions,” states Richard Thompson, Vice President, EBARA Fluid Handling. “We are fortunate to have Robert join our management team and look forward to integrating his vision for enhancing the customer experience with FHD.”
“Customer service has been a strategic priority for EBARA,” comments Robert. “I’m looking forward to working with a company that places such an emphasis on service, and want to implement programs that that will set us apart from our competitors and establish the company as providing the best service in the industry.”
Robert holds a BA in Business Administration from Eastern Illinois University and an MBA from the McColl School of Business, Queens University, Charlotte, North Carolina.
EBARA Fluid Handling (www.pumpsebara.com), the US sales and service subsidiary of EBARA Corporation, Japan, provides engineered pump, pump products and related services for the water, wastewater, sewage, commercial, industrial and municipal industries offering reliable product knowledge, application expertise and responsive support including aftermarket replacement parts services. EBARA Fluid Handling maintains inventory that allows it to assemble, test, and ship pump units and offers a 24-hour quick-ship program for stainless steel stock pumps and parts and 3 to 5 day shipments on cast iron submersible pumps up to 60 HP. Recognizing the continued strain on water and wastewater facilities and infrastructures with increased maintenance, energy, and environmental demands and costs, EBARA Fluid Handling strives to deploy the best water, wastewater pumps, pump products, and technologies to meet these requirements.
Founded in 1912, EBARA Corporation (www.ebara.co.jp/en/) is recognized as a world leader in the design, development and manufacture of industrial machinery with a predominant focus on the production of pumps, pumping systems and compressors for a wide range of applications. EBARA Corporation now operates 77 subsidiaries and 11 affiliate companies in 14 countries under three principal business groups: Fluid Machinery and Systems, Environmental Engineering and Precision Machinery. EBARA blends superior engineering expertise with state of the art production techniques to produce pumps of unsurpassed quality and long life. Ebara remains the largest single brand pump company in the world and strives to develop high quality, efficient products and key system components for addressing improvements and solutions in the fields of water supply, energy and environmental issues.