From its first storefront on Diversey Street in Chicago in 1969, Hydro has grown into an expansive service network that supports rotating equipment users worldwide. their extensive footprint ensures that they can deliver their hallmark quality and exceptional customer service to clients across the globe.
Hydro’s geographic expansion has been accompanied by the growth of their engineering capabilities and application knowledge. While all Hydro facilities are guided by the same processes and standards, they have also developed targeted capabilities, tooling, and experience in our individual locations to serve their local markets. This service base is complemented by Hydro’s centralized global engineering division, with experts in disciplines such as hydraulic design, metallurgy, and vibration analysis and troubleshooting.
By leveraging a diversity of expertise and resources, Hydro can cater to the unique needs of each customer, ensuring timely and effective solutions that uphold our high standards of excellence. Some examples of niche capabilities within their network that can be leveraged by Hydro’s customers include:
- Clean room at HydroTex Deer Park
- Reciprocating pump repair, troubleshooting, and engineered upgrades
- High-capacity vertical pump repair and re-engineering at Hydro East
- Nuclear safety-related and code repair, parts, and new units at the HydroAire Madison St facility
- Access to expedited cast parts through Hydro Parts Solutions
- 5-axis machining, including milled vane impellers, at HydroTex Dynamics
- Oil field services equipment through Hydro Middle East
Hydro’s growth has strengthened—not diminished—their commitment to local service excellence. Each service center combines on-site, dedicated engineering resources with established local supplier networks to deliver timely, effective support. They believe that communication is the cornerstone of successful collaboration, and we work hard to foster a culture of transparency and engagement.
Find your local Hydro service center here.